Sunday, 18 September 2011

Firefly membatalkan penerbangan ke Kota Kinabalu

Menurut berita yang disiarkan TV3, sebanyak 40 orang penumpang kecewa atas pembatalan penerbangan Firefly dari JB ke Kota Kinabalu. Mereka telah membayar sebanyak RM7,000 untuk 40 orang and RM13,000 untuk deposit kediaman dan pengangkutan. Menurut Firefly mereka telah memberhentikan pesawat ke Kota Kinabalu.

Saturday, 17 September 2011

FireFly flights to Kuching & Kota Kinabalu Stopped

Those who buy FireFly to Kuching and KK are having a hard time now. No apology or explanation was given. FireFly community airline my arse.

FireFly removes negative comments on their FB

Unbelievable that FireFly is deleting negative feedback on their official facebook page.

There's a collection of comments posted that proves that FireFly is actively removing any post which tarnishes FireFly brand.

If FireFly does its job well in fulfilling flights, this would not have happen. FireFly should find ways to connect these passengers to their destination instead of doing such ridiculous act. Deleting Facebook commenters will not hide the problem but make it even worse.

FireFly stop flying to Sarawak

FireFly will not be flying to Sabah and Sarawak as they are undergoing restructuring. FireFly will only use ATR aircraft.

 Here is a news of the cancellation:

 KUCHING: Firefly, Malaysia Airlines’ (MAS) two-year-old community airline, has started cancelling routes between the peninsula and Sarawak, with the first cancellation starting on Sept 16. A Firefly staff confirmed yesterday that the Kuching-Johor Baru flight will be the first to be stopped. The staff, who declined to be named, said Kuching-Johor Baru ticket holders for flights after Sept 16 had two options. “There has been a lot of enquiries,” he said. “We (staff) have been told to tell the ticket holders that they can either ask for a refund or be transferred to the Kuching-Kuala Lumpur flight and then onboard the Kuala Lumpur-Johor Baru flight.” Concerned ticket holders of Firefly’s Kuching-Kuala Lumpur and Sibu-Kuala Lumpur flights are being told to “wait and see”, he added.

 A statement from Firefly’s media relations department on the cancellations yesterday said: “We are unable to comment on any network rationalisation. On that subject, only our parent company MAS can announce statements.” A check on Firefly’s website revealed that six Kuching-Kuala Lumpur daily flights were still listed as available on and after Sept 16, as well as the twice daily Sibu-Kuala Lumpur flights. For the MAS community airline, the Sarawakian routes are practically brand new. The Johor Baru-Kuching flight commenced in May, while the Sibu-Kuala Lumpur flight was just added in July with promises of more flights before the end of the year.

The flights were much hyped by the federal and state tourism authorities. Sarawak Tourism Federation president Audry Wan Ullok said she was concerned over the developments. “It was once good that they (Firefly and AirAsia) were competing against each other,” Audry said. “I’ve not been given much information about the whole thing, except that state authorities are hoping MASWings will be expanded to become a regional carrier.” Audry said the cancellation of affordable flights would hit Sarawak badly. “Most tourists can’t drive here, can they? Air accessibility is such an important factor to us.” She said there would be a huge hue and cry if the flight rationalisation was not handled properly.

 There had been speculations that Firefly could pull out under the proposed share-swap between AirAsia and MAS announced last month. At the same time, there had been talk that Firefly might restrict its operation to just turbo-engined aircraft and that new airline, Sapphire, would be introduced to take over domestic routes.

 Meanwhile, Tourism and Heritage Minister Datuk Amar Abang Johari Tun Openg is rumoured to have told industry players recently that state authorities would engage with more foreign airlines to shore up flight connectivity. The upgrades to Kuching International Airport, which was completed two years ago to allow bigger aircraft to land, would help towards that end, he said. Johari’s plan to lead a MASwings delegation to the Maldives to explore the island-nation’s use of amphibious aircraft was still on track for this month. The state wants MASwings to fly directly between Sarawak’s major airports and its new dams like Bakun and Murum, which will be part of the state’s eco-tourism offerings.

Important notice for FireFly Passenger

FireFly - The Community Airline will become a turboprop airline in the next full months. 

This means they will stop using Boeing 737 which will be transferred to a new airline called Sapphire airline. If you book a Boeing 737 flight with FireFly, please pay attention.

FireFly has stopped selling KL to Kuching and Kota Kinabalu sector but those have bought may not know what will happen to them. FireFly will only pay you back refund. This refund is useless as the flight is too near and all ticket price are double or triple by the time you find out.

You can get the full story at:

FireFly Airline Complaints Volume 1

These are collection of FireFly Airline complaints because of their flight cancellation.
FireFly will stop flying 737 planes and leave passengers to buy their own last minute ticket on MAS or AA.

received sms from firefly just now : We regret to say Firefly FY801 BKI-JHB 12OCT11 has been cancelled due to network restructuring. Fare will be refunded. Expect a call from us.

Apa sudah jadi sama Firefly? Your community airline konon?

air asia everyone can fly ^^
firefly everyone can not fly ^@^

To all the victims of the cancellation of flights, please go to lodge a complaint on firefly with FOMCA, which is the Federation of Malaysian Consumers Associations to fight for our rights.

My friend and I will fly to Johore from Kota Kinabalu on 13/10/11 and back on 17/10/11..I also paid the hotel via Credit Card between 13/10/11 till 17/10/11.I have received sms from fire fly stating that flight on 13/10 will be cancelled and money will be refunded..I want to know instead of refunding the money can I change the flight going to KL instead of Johore on 13/10/11 ? ??

re my earlier posting......will there be no flight then???i had my booking confirmed in June 2011.......,am trying to get flight for others in December; but there is no flight/no info..screen as in above..??need confirmationn from FF please.

A+MAS = AA +(MAS who has a lot of flights operated by firefly)... East Malaysians become victim! Now we are back to like only MAS.

why are you stopping KLIA-KCH vice versa flights?????

If you are a victim, please support FireFly Malaysia Passengers Deserve Better.